Effective Date: January 1st, 2025
1. Scope
This policy applies to all personal data collected through our website, business operations, and communications globally, ensuring compliance with local laws across jurisdictions where FlavourTech operates.
2. Data We Collect
- Identity Data: Name, title, and company name.
- Contact Data: Email address, phone number, billing/shipping addresses.
- Transactional Data: Payment details, order history, and invoices.
- Technical Data: IP address, browser type, device information, and website activity.
- Cookies Data: Information collected through cookies and other tracking technologies (see Cookies Policy below).
3. Legal Basis for Data Processing
We process personal data based on the following legal grounds:
- Consent: For optional activities such as marketing.
- Contractual Necessity: To fulfil orders or provide services.
- Legal Compliance: To meet legal and regulatory obligations.
- Legitimate Interest: To enhance user experience, prevent fraud, and improve services.
4. How We Use Your Data
- Process orders and deliver products or services.
- Provide customer support and respond to inquiries.
- Fulfil legal requirements and safeguard our operations.
- Enhance website functionality and user experience.
- Send promotional communications where consent has been provided.
5. Data Sharing
We may share personal data with:
- Service Providers: For logistics, payment processing, and IT support.
- Legal Authorities: When required by law or to protect our rights.
International Data Transfers: When personal data is transferred internationally between FlavourTech entities, we ensure compliance with applicable data transfer regulations, including contractual safeguards where necessary.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal and regulatory obligations.
7. Your Rights
Depending on applicable laws, you may have the following rights:
- Access: Request information about your personal data.
- Correction: Request correction of inaccuracies.
- Deletion: Request deletion of personal data, subject to legal obligations.
- Objection: Object to certain types of data processing.
- Portability: Request transfer of your data to another service provider.
To exercise these rights, contact us at [email protected].
9. Security Measures
We implement strict security measures to protect your data, including:
- Encryption of sensitive information.
- Regular security audits.
- Restricted access to personal data.
While we strive to safeguard your information, no system is entirely secure.
10. Compliance with Laws
This policy complies with applicable data protection laws, including:
- KVKK in Türkiye.
- GDPR and other international data protection regulations.
11. Updates to This Policy
We may update this policy periodically to reflect law or practice changes. Updated policies will be posted on this page with the above effective date.
12. Contact Us
For questions or concerns regarding this policy, please contact us:
- Email: [email protected]
- Address: FLAVOURTECH, Ege Serbest Bölgesi, Çınar Sk. No:16, Zafer Mahallesi, 35410, Gaziemir/İzmir, Türkiye
- Phone: +90 232 252 2050