Quality, Sustainability, and Ethics Policy

Effective Date: January 1, 2025

1. Quality Commitment

At FlavourTech, we are committed to upholding the highest standards of quality in all aspects of our operations.

  • Certifications and Standards: We comply with internationally recognised standards such as BRC and IFS to ensure the safety and excellence of our products.
  • Continuous Improvement: Our processes and practices are continuously evaluated and enhanced to exceed customer expectations.
  • Customer Satisfaction: We prioritise customer feedback and maintain robust quality control systems to deliver consistent satisfaction.

2. Sustainability

FlavourTech is dedicated to promoting sustainable practices that minimise our impact on the environment.

  • Environmental Stewardship: Implementing resource efficiency, waste reduction, and energy conservation initiatives.
  • Sustainable Sourcing: Partnering with suppliers who uphold ethical and sustainable practices, ensuring environmentally responsible sourcing.
  • Carbon Footprint Reduction: Actively working to reduce carbon emissions across manufacturing, logistics, and operations.
  • Circular Economy: Supporting recycling, upcycling, and the use of renewable materials to foster a circular economy approach.

3. Ethical Practices

We uphold ethical principles in all our business activities to ensure transparency, fairness, and integrity.

  • Labour Rights and Fair Practices: Ensuring fair treatment, wages, and working conditions for all employees, while prohibiting forced or child labour and workplace discrimination.
  • Anti-Bribery and Corruption: Maintaining a zero-tolerance policy for bribery and corruption, aligning with the UK Bribery Act.
  • Modern Slavery Compliance: Complying with the Modern Slavery Act 2015 (UK) and Federal Decree-Law No. 10 of 2017 (UAE) to ensure ethical supply chain operations.
  • Transparency and Integrity: Conducting all business with honesty, fairness, and respect for stakeholders.

4. Social Responsibility

FlavourTech strives to create a positive impact on communities and uphold social responsibility principles.

  • Community Engagement: Supporting local communities through job creation, training, and partnerships that promote social development.
  • Diversity and Inclusion: Fostering an inclusive and equitable workplace, valuing diversity and equal opportunities for all.
  • Human Rights: Upholding the United Nations Guiding Principles on Business and Human Rights, ensuring dignity and respect for all individuals.

5. Accountability

We hold ourselves accountable to our commitments through certifications, audits, and transparent practices.

  • Certifications and Audits: Maintaining compliance with BRC, IFS, SMETA, and BCM standards to ensure operational accountability.
  • Stakeholder Engagement: Actively engaging stakeholders to address concerns, enhance practices, and maintain transparency.
  • Whistleblower Protection: Providing a secure and confidential system for reporting unethical practices, ensuring non-retaliation and prompt resolution.

6. Reporting and Monitoring

FlavourTech actively measures its impact and updates its policies to align with evolving standards and expectations.

  • Measuring Impact: Conducting regular reviews and reporting on quality, sustainability, and ethical commitments through internal and external audits.
  • Policy Updates: Reviewing and updating this policy annually to align with new regulations, industry standards, and stakeholder needs.

7. Contact Us

If you have any questions or concerns about our Quality, Sustainability, and Ethics Policy, please contact us:

  • Email: [email protected]
  • Phone: +90 232 252 2050
  • Address: FlavourTech, Ege Serbest Bölgesi, Çınar Sk. No:16, Zafer Mahallesi, 35410, Gaziemir/İzmir, Türkiye
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